South Oaks Family Medicine
8517 FM 1826 Bldg 2
Austin, Texas 78737
512-416-0044
Prescription Refills 737-977-8816
Fax 512-462-9765
Office Hours 7:30-5
On Call 24/7/365
VIRTUAL APPOINTMENTS
(You will need to schedule an appointment by calling the office. Then, enter your provider's waiting room by clicking below, or follow the instructions provided by your nurse.)
Geoff Cox, MD
Michael Russell, DO
Ashley Stiegler, MD
Sangita Rahman, MD
Pauline Martin, FNP-C
Jeri Belyea, PA
Michael Russell, DO
Ashley Stiegler, MD
Sangita Rahman, MD
Pauline Martin, FNP-C
Jeri Belyea, PA
To our beloved South Oaks Family:
Your healthcare needs continue despite the current COVID-19 pandemic. We remain open and available for all established patients, and welcome new patient appointments to address your concerns. In our evolving efforts to deliver comprehensive compassionate care amid this ongoing pandemic, we would like to inform you and your families of the many options available to address your healthcare needs. To be specific, we will not turn away anyone who has a need or desire to be seen at this time and encourage you to maintain your routine medical appointments.
Our physicians and staff are observing all precautions and procedures recommended by the Centers for Disease Control (CDC) and the Austin Public Health Department to continue to be your medical home and reliable resource for your families in this time of need.
Thank you for you patience and understanding during these exceptional circumstances and hardships. We are grateful for your trust and honored to be your partner in health.
Frequently Asked Questions
Can I still be seen if I’m feeling sick?
YES!
Call 512-416-0044 for a "Drive By" visit. If you are feeling ill or have potentially been exposed to infection, do not enter our office building. We will see you outside the building while you remain in your vehicle. After scheduling this type of appointment, you will call us when you arrive to check in by phone. You will then be seen in your vehicles by our nurses and providers, who will follow the appropriate precautions. COVID-19 testing is available.
Can I Schedule Telemedicine/Virtual Appointments?
YES!
You can consult with us using a real-time audio/visual interface. Simply call the office and request a Telemedicine office visit. Our nurses will then contact you to collect information, check you in online, and walk you through the process. Please be aware that certain complaints may not be amenable to such encounters and may require an in person office visit. Our triage staff will consult with our physicians to determine which type of visit is right for you. Please call us for more information.
Can I still be seen for Annual Wellness Exams, Routine Office Visits and Follow-Up Appointments?
YES!
We consider these exams to be essential. Your ongoing health and well being remains our top priority. For your safety, the interior of our office is reserved for those without any symptoms of, or exposure to COVID-19.
We encourage you to continue your annual wellness exams, vaccinations and health screenings, in addition to appointments for chronic medical conditions such as, Diabetes, Hypertension, Depression, Anxiety, Acute/Chronic Pain and other medical concerns during this crisis, as is recommended by the CDC, American Academy of Family Physicians and the American Academy of Pediatrics. We have implemented the following protocols to ensure your protection: We have reserved our waiting room areas exclusively for healthy individuals. Those who are sick or displaying infectious symptoms can still be seen via "Drive-By" visits in their vehicles, or via Telemedicine/Virtual or E-visits. All exam rooms will be used exclusively for those without infectious concerns or sick complaints. Everyone entering the building will be screened for fever, heart rate, respiratory rate and oxygen levels. All physicians, staff and patients will be required to wear masks, and possibly gloves, depending on the nature of your visit, and per the discretion of your healthcare providers Virtual/Telemedicine/E-visits are available upon request. Please see below for additional details. We will continue to offer a 24/7 on call service to address your medical needs
Since 1995 we have offered comprehensive, compassionate health care for the entire family. We care for patients from infants to the elderly throughout the life cycle. Our approach to medicine is open-minded and evidence-based. Our entire goal is to improve the health of all of our patients. Usually we can accomplish this with healthy nutrition, regular exercise, plenty of water, compassionate support, relaxation techniques and the passage of time. Occasionally medications or other interventions are needed.
Dr. Cox and nurse Sally treat a patient during a "Drive-By appointment."
Remember "Snowmaggedon?"
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On June 28, 2019, we moved into our new office!
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